Reliance Network along with Roof Al provide an Al-powered customer intelligence platform that delivers individualized experiences for real estate consumers at every customer touchpoint: web, mobile, email and text.
Our platform's data management capabilities provide a unified view of your customer, allowing rapid and scalable creation of highly targeted digital interactions.
As a real estate broker, marketer or agent use Reliance Network and Roof Al to scale your customer service, convert buyers, sellers and mortgage leads, and launch personalized campaigns.
PROVIDE REAL-TIME CUSTOMER SELF-SERVICE
Guide customers through their home shopping journey and answer their inquiries in real-time.
Better Lead Quality
- Richer Lead Profiles:
- Contact info
- Location
- Buying criteria
- Mortgage Pre-approval criteria
- Selling criteria
- Address of property to sell
- If property is listed on the market
- If listed with an agent / FSBO
- If customer is working with an agent
Advanced Lead Routing
- Per lead type
- Per listing type
- Per listing price/rental
- Per brokerage service area
Advanced Traffic Analytics:
- Percentage of buyers vs. renters vs. users with no profile
- Social media performance
- Residential vs. corporate vs. governmental sources
- Breakdown per source, area, need, lead type
- Metrics on listing performance
- Customer journeys on the website
Personalized Lead Nurturing:
- Property recommendations
- Realtor®
- Mortgage
- Relocation
- Agent recruiting
Enhanced Customer Experience:
- Similar listing recommendations in real-time as the user is browsing the site
- Resumed search experience for returning visitors
- Advanced listing search capabilities (i.e. search as you speak)
- Instant Answers on listing-related questions
- Remove listing/photos requests
- Co-browsing experience: Bot follows user around and suggests services based on where they are on the site
